Our Mission
We take care of your technology so you can focus on running your business.
Our Story
Founded in 2018 by Mark Hancock, our company was established to create an IT services partner focused on long‑term relationships and doing things the right way. What started as a focused operation has grown into a specialist IT services provider supporting organisations across the globe.
As we’ve grown, our work has increasingly centred on clients operating in highly regulated environments, including healthcare, defence, finance and legal services. This experience informs how we design, implement and support secure, resilient IT infrastructure that meets stringent compliance and operational requirements.
Today, we continue to build on that foundation, working closely with our clients to deliver practical, future‑ready solutions that support their operations now and as they evolve.
About us
Your business technology experts. From high‑level strategy to boots‑on‑the‑ground engineering, we handle the full spectrum, whether that’s guiding your long‑term roadmap or plugging in the last cable to get you live.
We’re not just another IT service provider. We become part of your team. Our goals align with yours, and we work closely with you to remove friction, strengthen your operations, and use our technical knowledge and industry connections to solve almost any business challenge.
Our Values
Trust
People
We do what we say we’ll do — consistently. It’s the foundation of every relationship we build.
We’re a driven, skilled team who show up every day to deliver our best for each other and our customers.
Expertise
We’re specialists in what we do. Our knowledge, experience, and standards set us apart.
Accountability
We take ownership individually and as a team. If it’s ours to do, we get it done — properly.
Integrity
We make decisions that are right for our customers and for 2Technical, even when they’re not the easy ones.
Empathy
We listen first. We understand the challenges our customers face and support them with solutions that genuinely help.
“Their strong focus on security and compliance, combined with outstanding day‑to‑day IT support, makes them a trusted extension of our team.”
Pete Adams, Teledyne, Valeport